Late arrivals of 15mins without contact is considered a RESCHEDULED appointment. You are due 1 RE-BOOK with that same deposit. A late cancellation (less than 24 hours) or No Call No Show is a forfeited deposit.
Sanitizing + Disinfecting are performed BEFORE, DURING, + AFTER each client to avoid the spread of COVID-19.
Please refrain from bringing additional occupants not being serviced. Space is limited under COVID-19 regulations.
Saturday appointments can/will have longer wait times as this is a busy day at the salon. We ask that you be considerate and expect the best #iConicExperience.
We DO NOT offer refunds at iConicallySHEA. If any client is unhappy, we offer 1 "Re-Do Service". This is to take place within 72 hours of the first visit.
Taking pictures of our work is critical for our daily content. If you are not comfortable being photographed, no pressure! Kindly let your stylist you'd rather not have any pictures during your visit.